Catholic Unattached Directory
Subscription Terms and Conditions
Last updated: [DD Month YYYY]
These Subscription Terms and Conditions explain how paid subscriptions work in the Catholic Unattached Directory app and website. They apply in addition to any general Terms of Use and Privacy Policy.
If anything here conflicts with the general Terms of Use, these Subscription Terms and Conditions apply for subscription and billing matters.
1. Who we are
Catholic Unattached Directory is operated by Catholic Unattached Directory (“we”, “us”, “our”).
Contact: [support email]
Registered address: [address]
Company number: [if applicable]
VAT number: [if applicable]
2. Subscription overview
2.1. A paid subscription gives you access to [describe paid features] for the duration of your subscription.
2.2. Subscriptions are offered on a monthly recurring basis at £[X] per month, unless otherwise stated at the point of purchase.
2.3. No payment will be taken until your profile has been approved by a moderator.
3. Profile approval
3.1. All new profiles are subject to moderation before becoming active.
3.2. Profile approval is normally completed within 24 hours of registering, although this may occasionally take longer during busy periods.
3.3. If your profile is not approved, your subscription will not start and no payment will be taken.
3.4. We reserve the right to refuse profile approval in line with our Terms of Use.
4. Prices and taxes
4.1. Prices are shown in pounds sterling (GBP).
4.2. Any applicable taxes will be included in the price shown at checkout, or added where required and shown before you confirm payment.
5. Billing date and renewal
5.1. Your subscription starts on the date your profile is approved (“Start Date”).
5.2. You will be charged £[X] immediately on the Start Date.
5.3. After that, you will be charged monthly on the same calendar day as your Start Date.
5.4. If a month does not have that calendar day (for example a Start Date on the 31st), your renewal will fall on the last day of that month.
5.5. Your subscription renews automatically each month unless you cancel before the next renewal.
6. Payment authorisation
6.1. By purchasing a subscription, you authorise us (and our payment processor or app store provider) to charge your chosen payment method once your profile has been approved, and on the renewal schedule described above.
6.2. If we cannot take payment (for example an expired card or insufficient funds), we may suspend access to subscription features until payment is successfully taken. We may retry payment using the same payment method.
7. Cancellation
7.1. You can cancel your subscription at any time via in-app settings or via the platform you used to subscribe, depending on how you purchased.
7.2. Cancellation stops future renewals. You will keep access to subscription features until the end of your current billing period.
7.3. To avoid being charged for the next period, you must cancel before your next renewal date.
8. Refunds and credits
8.1. Unless required by law, subscription fees are non-refundable and we do not provide credits for part-used billing periods.
8.2. If you subscribed through an app store, refunds may be subject to that store’s refund policy and processes.
8.3. Nothing in these terms affects your statutory rights under UK consumer law.
9. Right to cancel (UK consumer information)
9.1. If you are a consumer in the UK or EEA and you buy digital services online, you may have a 14-day cooling-off period.
9.2. By agreeing to start your subscription immediately after profile approval, you request immediate access to subscription features. Where legally applicable, you acknowledge that this may affect your right to cancel once the service has begun for that billing period.
9.3. Nothing in this section limits your statutory rights.
10. Changes to subscription fees
10.1. We may change subscription prices from time to time.
10.2. If your price changes, we will give you reasonable notice in the app or by email before the change takes effect.
10.3. If you do not agree to the change, you can cancel before the new price applies.
11. Changes to subscription features
11.1. We may add, remove, or change subscription features to improve the service or for operational, legal, or security reasons.
11.2. If a change materially reduces the service you receive, we will take reasonable steps to notify you and may offer an appropriate remedy where required by law.
12. Account requirements and misuse
12.1. Subscriptions are linked to the account used to purchase and are not transferable unless we agree otherwise.
12.2. If we reasonably believe your account is being misused, we may suspend or terminate subscription access in line with our Terms of Use.
13. Free trials and promotional offers (if applicable)
13.1. We may offer free trials or discounts. Eligibility and duration will be shown at the point of sign-up.
13.2. Unless you cancel before the trial ends and your profile has been approved, your subscription will automatically convert to a paid subscription at £[X] per month and you will be charged immediately at that point.
14. Third-party platforms and payment processors
14.1. If you purchase through Apple, Google, or another third-party platform, your payment and subscription management may be handled by that platform and their terms may apply in addition to these terms.
14.2. We are not responsible for delays or errors caused by third-party platforms, but we will try to help you resolve billing issues where we can.
15. Customer support
If you have questions about billing, profile approval, cancellations, or refunds, contact us at [support email] and include the email address linked to your account and any order or transaction reference.
16. Governing law
These terms are governed by the laws of England and Wales, and courts of England and Wales have jurisdiction, unless mandatory consumer protections apply.
17. Updates to these terms
We may update these Subscription Terms and Conditions from time to time. The latest version will be posted on this page with the “Last updated” date. Significant changes will be communicated in the app or by email.